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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesus SG

July 9, 2026

5  out of  5
rating by Jesus SG
"Kai ! is a very professional and patient person, she helped me a lot and very quickly!"
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Marshall Shelby

July 8, 2026

5  out of  5
rating by Marshall Shelby
"tracey rivera's agency always gets me squared away professionally and promptly, with very fair rates. so i'm happy to recommend to anyone who's looking for automobile insurance! i currently own 4 cars, and adding/removing vehicles from my policy is always a breeze with tracey's very helpful staff."
We responded:
"Thank you Marshall!! Really appreciate the kind words and excellent review. I'm always happy to hear when customers are happy with our service and team.
Let us know if you need anything.
All the best, Tracey"
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Terry Hurst

July 8, 2026

5  out of  5
rating by Terry Hurst
"Moving to California...I asked my Michigan agent for a recommendation in the San Diego area. She gave me Kai's name. Our policy was transferred and things went very smoothly!
Thanks Kai!"
We responded:
"Hi Terry, welcome to San Diego!! We're thrilled up have you as a new client to our agency. I really appreciate the review and your kind words about Kai.
Look forward to working with you!
Thank you "
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Enrique Aceves

June 29, 2026

5  out of  5
rating by Enrique Aceves
"Good attention from the staff specialy from Ramon he knows
About what he is selling he answer all the questions that I ask whit professionalism"
We responded:
"Hi Enrique, thank you so much for the review and kind words. I agree Ramon is awesome. Very resourceful and always willing to help. Appreciate the review and your business! Happy to help any time! All the best, Tracey"
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AllMighty Bash98

June 9, 2026

5  out of  5
rating by AllMighty Bash98
"Have been with them for 2 years now,
Kai is my go to Rep! excellent service an attention to detail!"
We responded:
"Thank you so much for the review! We appreciate you and your kind words about Kai and our service. "
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sonia michel

June 5, 2026

5  out of  5
rating by sonia michel
"I can say that today I got great service. Much improvement"
We responded:
"Thank you Sonia, we really appreciate you letting us know how things are going. We appreciate you honest feedback and your business. All the best, Tracey"
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Derek Wolfe

June 3, 2026

5  out of  5
rating by Derek Wolfe
"I worked with Kai and she was fantastic. Very easy to communicate with and sent nice reminders that helped me sort out things during my work days without ever being an annoyance."
We responded:
"Thank you so much Derek for your review and kind words. We agree and think Kai is fantastic too!! Look forward to working with you and appreciate your business.
All the best, Tracey"
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Yalil Aguas

June 1, 2026

5  out of  5
rating by Yalil Aguas
"I’ve been a loyal customer for years, the team is very quick and responsive. Always eager to help thru a text and phone call. Definitely recommending to family and friends!"
We responded:
"Thank you so much for the great review and for being such a loyal customer. We really appreciate you and all the referrals. Keep an eye out for your dividend checks from State Farm in August. Should be about $100 per vehicle. ☘️"
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B Reynoso

June 1, 2026

5  out of  5
rating by B Reynoso
"Kai is amazing. Thank you so much for your help!"
We responded:
"Thank you for the kind words and review. Kai is amazing! We agree!!"
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Hervin Landgrave

May 21, 2026

5  out of  5
rating by Hervin Landgrave
"Excelente servicio siempre te ayudan al instante"
We responded:
"Muchas gracias!! ❤️"
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Jose Martinez

May 5, 2026

5  out of  5
rating by Jose Martinez
"I’ve been working with Kai for years. Hands down best customer service. I will never give my business to anyone but them"
We responded:
"Wow Jose, we really appreciate your kind words and trust in our agency. Kai is amazing.!! Thank you for the many years you've been with us. State Farm Dividend checks (for each car) will be arriving in August from the profits made last year. Keep an eye out for them"
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darwin montenegro

May 1, 2026

5  out of  5
rating by darwin montenegro
"Ramon is always on top of everything helping you on any way he can"
We responded:
"Very kind of you Darwin. Thank you for taking the time to let us know your experience with Ramon. We agree, he's awesome! All the best, Tracey"
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Ema

April 16, 2026

5  out of  5
rating by Ema
"I always have the best experience working with Kai! She is very knowledgeable, responsive, and always helped me find the best coverage at a great rate! The entire quote process has always been smooth and quick! I highly recommend their services. Thank you Kai"
We responded:
"Thank you so much for the kind words Ema. We appreciate your trust in our agency. We think Kai is amazing too! Thank you"
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Stephanie Dominguez

April 15, 2026

5  out of  5
rating by Stephanie Dominguez
"Excellent service! Kai was fantastic—she assisted me with several changes to my policy and made the process smooth and easy"
We responded:
"Thank you so much for the kind review Stephane! We think Kai is amazing as well. Look forward to working with you this year. Thank you for your trust in our agency. "
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Azael Duarte

April 9, 2026

5  out of  5
rating by Azael Duarte
"Tracey is the BEST!!!! insurance agent I can have very nice and friendly helpful service 100/100"
We responded:
"Thank you! We appreciate you"
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Luis Figueroa

April 8, 2026

5  out of  5
rating by Luis Figueroa
"Muchas ggravias a Alex nos atendió muy bien eficiente y amable cómo siempre tengo mucho con state farm y seguiría con ellos gracias"
We responded:
"Thank you Luis for the very kind review. We sincerely appreciate your trust in our agency and all the referrals. ❤️"
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Michael Gary Bolanos

April 8, 2026

5  out of  5
rating by Michael Gary Bolanos
"They take care of all our needs. Top notch service every time I have questions regarding our policy. In fact I just added a vehicle to our policy and with Kai’s help it was done in a few minutes! It would’ve been quicker if I sent my information right away… I always recommend State Farm, particularly Tracey Rivera’s office to my friends for their auto, motorcycle and home insurance needs. Thanks again guys!"
We responded:
"Hey Michael! Thanks so much for the review, I'm sorry I didn't see this early. We really appreciate you taking the time to let us know how we're doing. Thank you for all the referrals and years of business.
All the best, Tracey "
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Monica Leon

April 1, 2026

5  out of  5
rating by Monica Leon
"Extremely happy with the services and the care of State Farm.
They are always looking after me and giving the best services possible."
We responded:
"Thank you so much Monica! We appreciate you letting us know about your experience and your trust in our agency. "
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Fabian Rivas

April 1, 2026

5  out of  5
rating by Fabian Rivas
"Kai is great, always goes above and beyond."
We responded:
"Thanks so much Fabian! Appreciate you taking the time to let us know about your experience. We think Kai is amazing too! "
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Kyle Davis

March 10, 2026

5  out of  5
rating by Kyle Davis
"Amazing customer service and the most helpful agents. Always find the time to help me no matter what time of day!"
We responded:
"Thanks so much Kyle! Appreciate your kind words and trust in our agency. "
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Evan Contreras

March 10, 2026

5  out of  5
rating by Evan Contreras
"thank you so much for you help kai! you’re amazing"
We responded:
"Thank you Evan. I agree, Kai is amazing!! We appreciate your review and kind words. "
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Vianey Beltran

March 5, 2026

5  out of  5
rating by Vianey Beltran
"Kay service was excellent!! Always been so happy to be part of them!!"
We responded:
"Thank you so much for the review Vianey. Really appreciate your kind words. Look forward to next time we see you. "
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Joel Radovan

December 30, 2025

5  out of  5
rating by Joel Radovan
"Thank you Carla Baez for your exceptional service today when adding my new truck to my policy."
We responded:
"Hi Joel,
Thank you so much for taking the time to leave us a review. Thrilled you were happy with Carla's service. She's been a tremendous asset to our team. Hope you enjoy your new ride!! 😊 "
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Kelly Sisson

December 17, 2025

5  out of  5
rating by Kelly Sisson
"I looked at several Insurance companies after deciding to end a 20 year relationship with Mercury. State Farm and Tracey were recommended to me. My experience with Tracey and Kia has been excellent. Both are always responsive and accommodating. I absolutely have recommended Tracey to my friends and family. I am very happy with Tracey, Kia and State Farm."
We responded:
"Thank you so much Kelly for taking time to leave us such a kind review. We're so happy to have you and consider you part of the family! Enjoy the holidays "
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Alexis Vásquez

December 14, 2025

5  out of  5
rating by Alexis Vásquez
"Ramón has helped my wife Diana and me with our car insurance and is always very attentive. He explains everything with great patience and makes sure we fully understand our coverage. Thank you, Ramón, for taking such great care of our insurance needs!"
We responded:
"Thank you for the kind review Alexis. We so appreciate it and think Ramon is awesome too! Looking forward to working with you in the new year. Have a wonder holiday! "