State Farm® Insurance Agent Tracey Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joel Radovan
December 30, 2025
"Thank you Carla Baez for your exceptional service today when adding my new truck to my policy."
"Hi Joel,
Thank you so much for taking the time to leave us a review. Thrilled you were happy with Carla's service. She's been a tremendous asset to our team. Hope you enjoy your new ride!! 😊 "
Kelly Sisson
December 17, 2025
"I looked at several Insurance companies after deciding to end a 20 year relationship with Mercury. State Farm and Tracey were recommended to me. My experience with Tracey and Kia has been excellent. Both are always responsive and accommodating. I absolutely have recommended Tracey to my friends and family. I am very happy with Tracey, Kia and State Farm."
"Thank you so much Kelly for taking time to leave us such a kind review. We're so happy to have you and consider you part of the family! Enjoy the holidays "
Alexis Vásquez
December 14, 2025
"Ramón has helped my wife Diana and me with our car insurance and is always very attentive. He explains everything with great patience and makes sure we fully understand our coverage. Thank you, Ramón, for taking such great care of our insurance needs!"
"Thank you for the kind review Alexis. We so appreciate it and think Ramon is awesome too! Looking forward to working with you in the new year. Have a wonder holiday! "
Cesar Trejo
December 2, 2025
"I had an excellent experience working with Ramon! From start to finish, he made the entire process incredibly easy and stress-free. He was quick to respond, guided me through every step, and explained all my options clearly. Not only was he fast and efficient, but he also went above and beyond to make sure I understood everything and felt confident in my decision. I truly appreciated his professionalism, helpful attitude, and dedication to making things simple. Highly recommend!"
"Thanks Cesar! Appreciate you taking the time to let us know your experience with our office and Ramon. He's amazing! Let your friends know. We give $25 referral gift card as well. Thank you! "
Jesika Liceaga
November 27, 2025
"Kai the best agent ever , always responds to my messages and solves everything!!!"
"Thank you so much for the very kind review. We really appreciate it. Kai is amazing! Look forward to seeing you in the new year! Happy holidays "
Mya Martinez Rodriguez
November 26, 2025
"I received awesome help from Kai, she made everything so quick and easy!"
"Thank you Mya for taking the time to let us know. We think Kai is amazing too. Wishing you and your family happy Thanksgiving. "
Amanda Valdez
July 13, 2025
"Nelly y Alberto siempre son súper eficaces y amables, resuelven mis dudas siempre y siempre están dispuestos a ayudar, no por nada ya tengo 5 años con ellos. gracias ☺️
Update 2025… desde que no están Nelly y Alberto esto se a vuelto un caos, nunca hay nadie que hable español, la que siempre me contesta es cortante y nunca me da una respuesta clara, me a subido la aseguranza exageradamente sin razón y su respuesta siempre es la misma (california law)…. Espero encontrar otro agente rápido u otra aseguranza"
"Muchas gracias!!"
Mikaela
July 9, 2025
"I just want to say that I really appreciate the hard work my State Farm’s Agent Ramon Jimenez does for me to get the best insurance coverage. When I call Ramon he replies fast and makes things happen! Thank you 🙏🏽 so much Ramon."
"Thank you so much for your review. We appreciate you taking the time to let us know how we're doing. We think Ramon is amazing too! "
Tracey Grove
June 16, 2025
"I bought a new car so needed insurance and called Kai at Tracey Rivera State Farm in Imperial Beach. She was friendly but professional and quickly had a quote for me. I received excellent service and recommend this agency! Ask for Kai!"
Andrea Pacheco
June 10, 2025
"Agent Kai Marcelo at the State Farm Insurance Company located at 1239 Palm Ave, Imperial Beach, CA 91932 was super helpful. My mother has been with State Farm Insurance for many years and as I purchased a new vehicle I added myself to my mother’s plan as prices were reasonable compared to to other auto insurance companies. As I’m a single mother that works full time Kai was very accessible as to explaining insurance quotes through text as I was working and time management is very ideal for me. Thank you Kai for all your help. 🤗"
Jesus Sermeno
April 3, 2025
"From the team of Tracey Rivera State Farm.
I had the opportunity to talk to Ramon.
Ramon was quick, fast and precise. I would recommend him always. He answer my questions and concerns. Im happy to join the state farm family. Contact Ramon, he is good at making you save money with great deals."
"Jesus, thank you for the wonderful review. We think the world of Kai too. Welcome to the family and hope to see you soon.
Tracey"
Jesus Rivas
January 17, 2025
"Never answers the phone"
"Hi Jesus, my apologies you weren't able to get through recently. The office has been extra busy and sometimes policyholders need to leave a message. We strive to return calls as promptly as possible.
I do appreciate your feedback. I feel customer satisfaction and ease in communicating with our office is important. "
Josefina Rios
January 14, 2025
"Alex muy buen servicio"
Will Mfk
January 8, 2025
"Fantastic service !!!"
Aimee Connell
December 11, 2024
"Ramon Jimenez and Tracey Rivera are incredible. They are always responsive to any inquiries and changes to insurance. Ramon has taken the time to call me to discuss items to make sure I understand. Ramon has always provided top notch service and gone the extra mile. Tracey has also gone above and beyond to help me get me exactly what I need. Thank you Ramon and Tracey!"
Flor Borunda
December 6, 2024
"Great customer service Kai!!!!"
Marisa Ramirez
November 25, 2024
"I’m very grateful for Alex’s help in adding another car to my account he was very helpful and explain every step I needed to take for my needs ."
Alberto Bermudez Trujillo
November 22, 2024
"Alex:
GRACIAS POR TU BUEN SERVICIO, EN ESTA COMPAÑIA ASEGURADORA STATE FARM."
Patrick Slaughter
November 7, 2024
"I just renewed my insurance policy with State Farm. The Agent i worked with Ms. Tracey Rivera was such a great help with helping me get the coverage I needed for my family. Ms. Rivera did not leave one stone unturned to insure i got every promotion i qualified for and kept my monthly payment at reasonable price. If you’re looking to get or renew your insurance policy, I would highly recommend State Farm and if you need a location, I recommend the location in Imperial Beach Ca. Ms Riveras knowledge and professionalism was outstanding.
V/r
Patrick Slaughter"
Francisco ascencio
November 5, 2024
"Professional service. Great customer service. Got a very good quote. El mejor servicio, gracias a Alex Haro."
Iliana Rivas
October 31, 2024
"Me atendieron muy bien ,Alex muy atento a las necesidades de que aseguranza me convenia.. Muchas gracias.!!"
Alberto Mata
October 24, 2024
"I would like to mentioned that Tracey was with alot of help. Transaction went quick and smooth, great customer service very attentive person. It shows her professionalism."
Liliana Santiago
October 18, 2024
"Alex was a great help, he was always nice and supportive."
Irvin Ramirez
October 12, 2024
"Alex good job great"
Martha Silva
October 9, 2024
"Alex is awesome and his costumer service is top notch. Thank you for your help."